Testimonials

“ Bluegrass Ingredients’ headquarters office in Bowling Green, KY has developed a strong working relationship with R&R Controls, and the primary reason is their exceptional commitment to customer service. Our office was formerly a restaurant, which makes the HVAC system particularly complex. R&R Controls has worked diligently and patiently to help us understand the challenges and dynamics of transitioning a restaurant-grade HVAC system to one that effectively supports our corporate office needs.

While the process has not been easy, their team consistently shows up, invests the time to learn the nuances of this complicated forced-air system, and educates us on how to best utilize it for our comfort. Their patience throughout this ongoing process is truly appreciated, as is the depth of knowledge their technicians bring every time we need assistance. ”

“ My wife and I wanted an automatic whole house generator for peace of mind. Michael Nightingale from R&R controls contacted me and met with us to see exactly what we needed. Michael warned us that due to supply chain issues it may take some time to get the switch we needed. Michael kept us in the loop as to their progress in obtaining the parts, when R&R couldn’t get the switch directly from Generac they called other dealers to hunt for one for me.

Once everything was on hand the electricians came for the install. They too were fabulous, Terry was the Master electrician and did an excellent job for me, even the county inspector commented on how nice of an installation it was. I could not say enough good things about R&R and the people they employ. I would highly recommend them. ”

“ After my house was destroyed by a tornado, we were stuck in the house, in complete darkness, except for a small lantern that I kept beside my bed. When the rebuild was complete, I called Generac. They referred me to R & R Controls. Michael, their representative, came out to assess my property. From planning, to installation, to educating me on how the system works, Michael was there every step of the way. He & his crew were professional, courteous & knowledgeable. I've only had to use the Generac once during a short power outage, but it is comforting to know that when a power outage occurs, my house is covered! ”